Deposits are non-refundable but may be transferred if you provide at least 48 hours’ notice to reschedule.
Cancellations made less than 48 hours before your appointment, or failure to attend, will result in the loss of your deposit.
Late arrivals of more than 10 minutes may result in a shortened treatment or cancellation at the discretion of the therapist.
Consultations & Medical Information
All new clients must complete a consultation form prior to treatment.
It is your responsibility to disclose any medical conditions, allergies, or medications that could affect your treatment.
If you fail to disclose relevant information, Skinworx by Louise cannot be held liable for any adverse reactions or outcomes.
Age Policy
Clients must be 18 years or older for aesthetic and advanced skin treatments.
Proof of age may be requested before treatment.
Payments
All balances must be paid in full on the day of your appointment.
We accept cash, card, or bank transfer.
Prices are subject to change at any time without notice.
Treatment Courses & Packages
Treatment courses or packages must be paid in full upfront, unless otherwise agreed.
Courses are non-transferable and non-refundable once started.
Missed appointments within a course are forfeited if adequate notice is not given.
Results Disclaimer
Individual results vary depending on skin type, lifestyle, and adherence to aftercare advice.
No guarantees can be made regarding treatment outcomes.
Aftercare instructions must be followed to achieve the best possible results.
Gift Vouchers
Gift vouchers are valid for 6 months from the date of purchase unless otherwise stated.
Vouchers are non-refundable and cannot be exchanged for cash.
Lost or stolen vouchers cannot be replaced.
Health & Safety
Skinworx by Louise maintains the highest standards of hygiene and professionalism.
We reserve the right to refuse treatment if we believe it is unsafe or unsuitable for you.
Privacy Policy
All personal data and consultation forms are kept strictly confidential in line with GDPR regulations.
Your information will never be shared with third parties without your consent.
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